Medical Director Leadership Opportunity in Greensboro/Winston-Salem

ArchWell Health is expanding to western North Carolina with opening three brand new centers in Greensboro and Winston-Salem. We are seeking a physician leader to lead the expansion efforts, provider coaching, and commitment to quality care.

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Candidate Responsibilities

• Provider Management: We want our leaders to be close to the bedside and keep their pulse on the care that is being delivered. This means that our Market Medical Directors are in the centers providing leadership, support and structure to our physicians and care teams. This includes ensuring that our centers are properly staffed and call schedules are covered, as well as recruiting/developing/coaching physicians and promoting them to take local leadership roles. The Market Medical Director will support performance reviews for physicians and play a key role in supporting new physician orientation and ongoing training.
• Leadership and Coaching: The success of ArchWell Health is not based on the volume of services we provide, but the quality of care that our patients receive. To achieve this goal we follow metrics such as: (1) hospital admission rates and visits to the emergency department (2) consistency around disease prevention and exceeding quality targets and (3) a great patient experience. In other words: ensure that our patients are happy, healthy, and out of the hospital. Our Market Medical Directors know that many physicians have not been taught how to do this, and they share their wisdom to educate physicians on how to successfully manage patients in a value-based care environment. They coach their physician colleagues on how to utilize data-driven tools and teach best-practices, and can reference their own experiences and serve as a role-model for how to keep patients well and out of the hospital.
• Care Delivery and Center Operations: The Market Medical Director will lead market-level clinical meetings, which includes weekly physician meetings and reviews of currently/recently hospitalized patients and those at risk for clinical deterioration. The Market Medical Director will support the care teams and teach best practices related to daily huddles, telehealth, walk-in visits, hospital follow-up, patient experience, and other activities that are critical to ensuring our patients have access to high-quality care. This requires collaboration of all staff, and may include regular reviews of quality dashboards and outcomes that engage staff and fosters a culture of accountability and identifies opportunities for improvement.
• Support Organizational Strategy: We expect our Market Medical Directors to play a key role in supporting our goal of continuous improvement. In addition to providing leadership at the bedside, they will collaborate with the corporate team and leadership in other markets to share best practices and improvement opportunities. While the Market Medical Director will have a deep understanding of their local regional/neighborhood, they will also have strategic input into a variety of organizational-wide goals and initiatives.

Requirements for candidates:

• M.D. or D.O. graduates
• Board certified/eligible in Internal Medicine or Family Medicine

Ideal candidate experience:

• Have at least one (1) year experience in progressively responsible administrative or management-related position in a primary care environment
• Managed care or value-based environment experience
• Have provided supervision to PCPs/APNs with a demonstrated record of success