ShreyaKangoviMD

Summary

• I'm someone who has always been pissed off about unfairness. I also really love 'stranger love' which is when people don't know each other that well, but they look out for each other. I think these values subconsciously drew me to Community Health Workers, because these are people who have lived expertise of injustice. But they use their experiences to help others.
  
  
  
  I am a physician, scientist and the Chief Executive Officer of IMPaCT Care a public benefit corporation that enables health organizations to build effective, sustainable Community Health Workforces. I led the team that designed IMPaCT, the most widely used and evidence-based Community Health Worker model in the country. It has been tested in four randomized controlled trials and has proven benefits in cost, health and patient satisfaction– $2,500 annual net savings per patient, improved mental health, 66% of total hospital days compared with matched controls, 94% net promoter score and a $2.47:1 ROI. IMPaCT has been used by over 70 organizations– e.g. Kaiser Permanente, TennCare, CVS Health– across 20 different states. I've led policy efforts along with a coalition of over 30 organizations including NAACP, APHA, SGIM, and the American Diabetes Association. IMPaCT was cited by the Centers for Medicare and Medicaid Services (CMS) in the 2025 Physician Fee Schedule, creating the first ever Medicare billing code for CHW services.