Optum

CareCoach Connect Associate Medical Director - WellMed - East Texas

Longview, TX

full-time
Inpatient and outpatient

A partner of the Optum Care network, WellMed Medical Group, is seeking an Associate Medical Director (AMD) to oversee the CareCoach Connect program in East Texas – Tyler, Longview, Nacogdoches, Lufkin*. The CareCoach Connect program provides both longitudinal and episodic medical care to mostly Medicare-aged patients on a Medicare Advantage plan. That care is delivered by Advance Practice Clinicians (APCs) in close collaboration (~1:5 ratio) with AMDs.

Position Highlights

  • Provide oversight of MAs, RNs, Social Workers, LVNs, and Advance Practice Clinicians (APCs) in conjunction with the entire Team.
  • Provide direct patient care for patients with multiple chronic conditions and/or a life-limiting illness who are seen in the patients’ homes, as part of the Care Coach Connect program.
  • Collaborate and serve as supervising physician for a team of APCs (~1:5)
  • Collaborate with the patients’ primary care physicians and subspecialists to manage care.
  • Maintain knowledge of current trends in chronic medical conditions management, hospice, and palliative care medicine.
  • Participate in quality improvement activities as needed.
  • Conduct and direct standardized, Interdisciplinary Team meetings (IDTs) and ensure patient information is disseminated to primary care partners to ensure appropriate patient care is being delivered.
  • Implement market specific initiatives and ensure that processes and procedures are aligned with the business model. Drives improvement of quality indicators in assigned market by identifying, directing, and executing continuous quality improvement activities or processes.
  • Perform annual evaluations of the Advanced Practice Clinicians (APCs) and other providers as directed, Participate in mentoring and leadership development.
  • Participate in Committees under the guidance of the Senior Medical Director(s).
  • Assist in successful on-boarding of new clinicians.
  • Assist in the identification and development of current/new best practices in support of continuous financial and quality improvement of the Care Coach Connect program.
  • Perform QI programs for your POD to improve the Care Coach Connect program.
  • Ensure metrics and outcomes are followed and achieved in the local market.
  • Partner with community and market to enhance any initiatives that are needed to support the growth and the development of Care Coach Connect Program.
  • Support the Care Coach Connect Senior Medical Director(s) in implementing critical initiatives that will impact the growth of the market.
  • Apply and participate actively in the Optum Partnership pathway as well in disseminating the results in local or national meetings.
  • Promotes best practices directed to promote wellbeing among the teams.
  • Performs all other related duties as assigned.

Required Qualifications:

  • Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.), or M.B.B.S
  • Current board certification from ABMS or ABOS specialty board in Internal Medicine or Family Medicine
  • Active, unrestricted medical license in Texas
  • Valid DEA license
  • Active, valid drivers license
  • Minimum of two years of clinical practice experience post residency
  • Minimum of two years of proven experience leading/managing providers and/or teams

Preferred Qualifications:

  • Bilingual (English/Spanish) fluency
  • A working understanding and support of a managed care environment

Posted November 29, 2024