Medical Director for Urgent Care Network

Mercy, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, jointly operate urgent care centers across the Midwest with locations in Missouri, NW Arkansas and Oklahoma City.

We're looking for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction. 

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The Medical Director holds a pivotal leadership role overseeing the Midwest's largest urgent care network, currently comprising nearly 49 operational centers.  This position requires a strong ability to collaborate across multiple organizations and the ability to prioritize key strategies to ensure the success of the joint venture partnership. 

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The selected candidate can be located in Missouri (St. Louis or Springfield), Arkansas (Northwest or Ft. Smith) or Oklahoma (OKC and surrounding area). 

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HIGHLIGHTS:

• Direct and identify best practice standards including establishing clinical policies, procedures, rules, regulations, and methods of operation related to the GoHealth Urgent Care network.
• Establish quality metrics and initiate process improvement programs.
• Support GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents.
• Participate in the development of patient education materials and seminars
• Work collaboratively with the Market President of the network and the operational team to implement best practice operations for the network.
• Responsible for the quality of care and all issues related to the clinical caregivers within their assigned region.  
• Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance.

BENEFITS 

• Competitive compensation, bonus structure, and benefits package as an employee of Mercy!

GOHEALTH URGENT CARE  IS A DIFFERENT KIND OF PRACTICE: 

• The Mercy-GoHealth Urgent Care partnership allows us to reach beyond the episodic patient treatment of traditional urgent care.
• Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced advanced EMR that is fully integrated with Mercy! 
• Our patient satisfaction scores validate our focus on the quality of care.

MINIMUM QUALIFICATIONS: 

• Board certified in emergency medicine, family practice or med-peds
• Minimum of two (2) years of recent clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.
• Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team.
• Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills.
• Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers.

LET'S CONNECT!

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