Market Medical Director - Leadership Opportunity in Milwaukee

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. 

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Job Summary

The Market Medical Director is an important part of the ArchWell Health leadership team. The physician in this role will be responsible for leading PCPs in his/her neighborhood of clinics, which may include some clinical practice alongside their physician colleagues in order to remain close to our patients.

They will also have mission-critical leadership responsibilities, which include setting an example for how high-quality primary care is practiced, serving as a leader, mentor and coach to providers in ArchWell Health centers.

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Candidate Responsibilities

• Provider Management: We want our leaders to be close to the bedside and keep their pulse on the care that is being delivered. This means that our Market Medical Directors are in the centers providing leadership, support and structure to our physicians and care teams. This includes ensuring that our centers are properly staffed and call schedules are covered, as well as recruiting/developing/coaching physicians and promoting them to take local leadership roles.
• Leadership and Coaching: The success of ArchWell Health is not based on the volume of services we provide, but the quality of care that our patients receive. To achieve this goal we follow metrics such as: (1) hospital admission rates and visits to the emergency department (2) consistency around disease prevention and exceeding quality targets and (3) a great patient experience. In other words: ensure that our patients are happy, healthy, and out of the hospital.
• Care Delivery and Center Operations: The Market Medical Director will lead market-level clinical meetings, which includes weekly physician meetings and reviews of currently/recently hospitalized patients and those at risk for clinical deterioration. The Market Medical Director will support the care teams and teach best practices related to daily huddles, telehealth, walk-in visits, hospital follow-up, patient experience, and other activities that are critical to ensuring our patients have access to high-quality care.
• Support Organizational Strategy: We expect our Market Medical Directors to play a key role in supporting our goal of continuous improvement. In addition to providing leadership at the bedside, they will collaborate with the corporate team and leadership in other markets to share best practices and improvement opportunities. While the Market Medical Director will have a deep understanding of their local regional/neighborhood, they will also have strategic input into a variety of organizational-wide goals and initiatives that will include the following categories:
• Network development and specialty referrals
• Documentation and accurate coding
• Quality improvement and HEDIS measures
• Utilization management
• Transitional care and case management
• Clinical compliance and policy development
• Patient engagement and community outreach